Compare Olark vs Freshdesk vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Olark (250) Get Quote Get Quote	Freshdesk (722) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More
Entry Level Pricing	Not Available	Starts from $15 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	9.4/10	9.5/10
User Ratings	4.3 (729)	4 (5374)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$15 , Billed Yearly
Pricing Plans	Not Available	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 729 reviews)	4 (based on 5374 reviews)
Rating Distribution	Excellent 146 Very Good 74 Good 18 Poor 8 Terible 4	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56
Expert's Review generated by AI	Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The ...Read more	No Expert ai Review available for the product
Pros and Cons	Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers. Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates. Provides basic features needed for customer chat, such as automated responses and chat management tools. Offers customization options for branding and messaging, enhancing user experience. Integrates well with other software solutions, improving workflow efficiency. Lack of advanced features and integrations, limiting functionalities for advanced users/organizations. Pricing structure, particularly for add-on features, may deter small startups or users on a budget. Some users report occasional technical issues like slow loading times or glitches with the availability toggle.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	ActiveCampaign 4.5 (12031 reviews) Google Meet 4.4 (5334 reviews) Nutshell 4.4 (1483 reviews)	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)

Customers

Customers	No Customers information available.	Pearson Bridgestone Feefo

Media and Screenshots

Screenshots	No screenshots available.	6 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Olark and Freshdesk offer a Free Trial.

Olark is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for Olark are unavailable.

Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Intercom, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Olark vs Freshdesk vs Zendesk Support vs Zoho Desk

Olark

Freshdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure