Nutshell Reviews in January 2025: User Ratings, Pros & Cons

"Outstanding"

What do you like best about Nutshell? Really easy to get in touch with support. I have been able to build a CRM that makes sense for me and my buisness. I am able to use this everyday and with the app on the go. I am not the most tech savvy perosn, but uploading my contacts was easy and I had help from a Nutshell employee. It was very easy to integrate my email. What do you dislike about Nutshell? No matter the plan you can only send out 150 bulk emails. What problems is Nutshell solving ...

"Great software and exceptional staff"

What do you like best about Nutshell? Love the support available through articles, staff and their support ticket system. Love that I can get with our "success stratgist" and discuss the way we use Nutshell and that we work together to form solutions and that feedback is forwarded on to the appropriate departments and followed up with in a timely maner. What do you dislike about Nutshell? Nothing comes to mind, there are things that don't always work the way we need them. However, we don't ...

"Complete Change for our business, FOR THE BETTER"

What do you like best about Nutshell? We absolutely love the easy way to communicate with our clients and each other. We can collaborate, have eachothers back when needed, and see the pulse of what is going on in the company! What do you dislike about Nutshell? We wish it was better tracking, tasking and logging communication AFTER a Sale is closed. It is great before a deal is "won" but after that emails end up on the person's file instead of the lead, we cannot auto assign tasks through ...

"Complete Change for our business, FOR THE BETTER"

What do you like best about Nutshell? We absolutely love the easy way to communicate with our clients and each other. We can collaborate, have eachothers back when needed, and see the pulse of what is going on in the company! What do you dislike about Nutshell? We wish it was better tracking, tasking and logging communication AFTER a Sale is closed. It is great before a deal is "won" but after that emails end up on the person's file instead of the lead, we cannot auto assign tasks through ...

"It has been smooth from the very beginning and we got great assistance from the Nusthell team."

What do you like best about Nutshell? The fact that they are open to upgrade some items through time and they look into making it as user friendly as possible. They also keep us up to date with what's coming and we have to opportunity to communicate with them if needed. What do you dislike about Nutshell? One of the thing that would find useful to change is how to have some users be able to acces the Pro package while others can stay at the basic. We don't necessarily all have the same ...

"It has been smooth from the very beginning and we got great assistance from the Nusthell team."

What do you like best about Nutshell? The fact that they are open to upgrade some items through time and they look into making it as user friendly as possible. They also keep us up to date with what's coming and we have to opportunity to communicate with them if needed. What do you dislike about Nutshell? One of the thing that would find useful to change is how to have some users be able to acces the Pro package while others can stay at the basic. We don't necessarily all have the same ...

"Streamlining Sales: Nutshell CRM"

What do you like best about Nutshell? Nutshell offers an easy-to-use interface, making navigation and managing contacts a breeze. The ability to customize workflows allows for tailored sales processes that suit specific business needs. Nutshell seamlessly integrates with various apps and tools, streamlining data and enhancing productivity. What do you dislike about Nutshell? Limited Reporting: The reporting features might feel limited for businesses requiring more advanced ...

"Flexible & Easy to Use CRM"

What do you like best about Nutshell? Nutshell is ready to use right from the start, with simple integration set-up, but is very flexible. I've been able to customize it to fit our business with mutliple pipelines and offerings. It's complex in it's functionality but simple to use. We use it all day every day. What do you dislike about Nutshell? As an Executive Search firm I've had to create a non-standard customization to have multiple contact types (employers & candidates). It would be a ...

"Nutshell provides the capacity for detailed information and data that is useful"

What do you like best about Nutshell? The versatility of data bing organized and structured to get as full of a picture as you can with a lead What do you dislike about Nutshell? Can be a bit of a learning curve, there's a lot of versatility which can be helpful and then sometimes confusing but not too troublesome overall What problems is Nutshell solving and how is that benefiting you? organizing the profile of the leads with the data needed

"A work in progress CRM"

What do you like best about Nutshell? It provides an opportunity to collect information and email customers. What do you dislike about Nutshell? Not all of the information from leads such as phone number or email address are sent to me by email. I cannot schedule availability for phone consultations for multiple time blocks during a day. What problems is Nutshell solving and how is that benefiting you? I need to collect information and email clients. It logs their data for me to send ...