9.3
Spot Score
Your ultimate solution for customer relationship success.
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JC
Jill C
02/07/24
"Outstanding"
What do you like best about Nutshell? Really easy to get in touch with support. I have been able to build a CRM that makes sense for me and my buisness. I am able to use this everyday and with the app on the go. I am not the most tech savvy perosn, but uploading my contacts was easy and I had help from a Nutshell employee. It was very easy to integrate my email. What do you dislike about Nutshell? No matter the plan you can only send out 150 bulk emails. What problems is Nutshell solving ...
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JM
James M
02/02/24
"Great software and exceptional staff"
What do you like best about Nutshell? Love the support available through articles, staff and their support ticket system. Love that I can get with our "success stratgist" and discuss the way we use Nutshell and that we work together to form solutions and that feedback is forwarded on to the appropriate departments and followed up with in a timely maner. What do you dislike about Nutshell? Nothing comes to mind, there are things that don't always work the way we need them. However, we don't ...
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BR
Buck R
12/14/23
"Flexible & Easy to Use CRM"
What do you like best about Nutshell? Nutshell is ready to use right from the start, with simple integration set-up, but is very flexible. I've been able to customize it to fit our business with mutliple pipelines and offerings. It's complex in it's functionality but simple to use. We use it all day every day. What do you dislike about Nutshell? As an Executive Search firm I've had to create a non-standard customization to have multiple contact types (employers & candidates). It would be a ...
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GS
Gordon S
12/12/23
"Simple Customizable CRM"
What do you like best about Nutshell? I have used many CRM's over my sales career. I found that Nutshell is simple, yet powerful enough to help you be successful. It isn't overwhelming. I picked it up immediately without training and was able to use it from the first time I signed on. What do you dislike about Nutshell? Sometimes there is a delay when updates are made to bsuiness information. I sometimes have had to wait a couple hours for information to update. Not very often though. What ...
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BM
Bruce M
12/11/23
"Ease of operations"
What do you like best about Nutshell? Easy to use and very informative. Being informed of upgrades. What do you dislike about Nutshell? Can't find a fault. After one learns its format it is nice to have. What problems is Nutshell solving and how is that benefiting you? All in our system can see our progress and we can all act as a team on a project
ML
Matthew L
12/08/23
"Nutshell is a simple CRM solution"
What do you like best about Nutshell? The best thing about Nutshell is how easy it is to maneuver from one to another. I can easily look up contacts or a list of contacts in a quick and efficient way. I also love the email templates. The custom fields aspect has been also a valuable attribute that Nutshell offers. What do you dislike about Nutshell? I wish I could connect contacts. I'm not exactly sure the best way to do this, but I have many contacts that are spouses. Nutshell may also ...
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SP
Svetomir P
12/07/23
"Best CRM I have seen"
What do you like best about Nutshell? Flexibility , process creation, customer support What do you dislike about Nutshell? I do not have dislikes for this app All good What problems is Nutshell solving and how is that benefiting you? tracking of quotes and customer communication
HY
Hannah Y
12/07/23
"User Friendly CRM!"
What do you like best about Nutshell? I looked into a couple different CRM/Marketing softwares for my employer and this one caught my attention right away. I like how user friendly it is. It even has a "Nutshell Intelligence" where it offers information about the company you're adding, saving time adding information in. Customer support is also a huge plus. They offered one on one help, and plenty of videos to watch. What do you dislike about Nutshell? The ONLY downside is that sometimes ...
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AT
Ara T
12/07/23
"MVCA utilizes Nutshell - great platform!"
What do you like best about Nutshell? I love the ease of its use the most. We have been using this platform for several years. What do you dislike about Nutshell? Not many downsides I can think of! That speaks for their value! What problems is Nutshell solving and how is that benefiting you? Manages our member and non member database.
CL
Cassidee L
12/07/23
"Nutshell makes it easy to track leads progress."
What do you like best about Nutshell? 'I love that I can see set up a sequence of emails that go out withought me having to do anything. What do you dislike about Nutshell? Sometimes using Nutshell can make the emails seem less personal. What problems is Nutshell solving and how is that benefiting you? I was having a hard time keeping track of leads when they didn't respond. Nutshell has solved that issue by sending out mupltiple automated emails when the lead hasn't responded. It has ...
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