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Compare Nimble vs Freshchat vs ZoomInfo Chat

Nimble - CRM Software
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Overview

Description

Nimble provides an easy to use platform for managing and supporting sales, service and marketing activities all within a single system. With Nimble, you can quickly close deal follow-ups ... Read More

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Entry Level Pricing
  • Starts from $24.90 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.3/10

9.5/10

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $24.90 , Billed Yearly
          • $15 , Billed Yearly
          Pricing Pans
          • Nimble Business

            • Unified Message Inbox

            • Contact Management

            • Calendar Sync

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          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

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          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

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          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

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          • Browse all pricing plans
          Pricing Pagenimble pricingfreshchat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          238

          Very Good

          51

          Good

          4

          Poor

          1

          Terible

          2

          Excellent

          338

          Very Good

          271

          Good

          12

          Poor

          3

          Terible

          6

          Expert's Review generated by AI

          Nimble CRM has emerged as a highly regarded and versatile tool that streamlines contact and relationship management for both individuals and businesses. Its standout feature is its seamless ...Read more

          Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

          Pros and Cons
          • Strong social media integration, enabling users to engage with contacts across networks and enrich profiles with ease.

          • Intuitive and user-friendly interface, praised for its simplicity, organization, and ease of setup.

          • Excellent contact management system with tagging and categorization for quick sorting and organization of leads and contacts.

          • Robust email features, including tracking, template emails, and seamless integration with platforms like Outlook.

          • Customizable workflows that adapt well to varied business needs, from direct sales to nonprofit tracking.

          • Limited integration with certain external tools or apps, which could constrain advanced usage for highly specialized needs.

          • Learning curve for novices, as setting up workflows and configuring features initially can be tricky for some users.

          • Mobile experience is functional but not as refined compared to desktop, with some limitations in usability.

          • Seamless and user-friendly interface for smooth customer interactions.

          • Easy integration with CRM and other tools.

          • Real-time chat assistance and omnichannel support.

          • Comprehensive view of support needs.

          • Efficient communication through automated workflows.

          • Occasional glitches may disrupt the system flow.

          • Limited marketplace for additional apps and connectors.

          • Some users find the interface buggy and slow to refresh.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          sell more now

          sell more now

          Adroit

          Adroit

          Selling from the Heart

          Selling from the Heart

          Dunzo

          Dunzo

          Delivery Hero

          Delivery Hero

          klarna

          klarna

          Media and Screenshots

          Screenshots
          Contact Record

          3 Screenshots

          Freshchat Analytics screenshot

          5 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          5 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Nimble and Freshchat offer a Free Trial.

          Nimble is designed for Freelancers, Medium Business and Small Business.

          Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Nimble Starts at $24.90/User/Month when Billed Yearly whereas for Freshchat Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to Nimble includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Agile CRM, Teamwork CRM, Team365, Gro CRM, GoCRM, SimpleCRM, Simply CRM, CRM.me, iGlobe CRM Office 365 and CRM.io by 500apps.

          Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].