Compare NICE inContact CXone vs Aircall

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	NICE inContact CXone (699) Get Quote Get Quote	Aircall (897) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	NICE CXone, the Contact Center Operations Suite from NICE offers a single platform that enables user to deploy effective real-time customer engagement across multiple channels. Improve ... Read More	Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool ... Read More
Entry Level Pricing	Not Available	Starts from $30
Free Trial Availability	No free trial	Get Free Trial
User Ratings	4.2 (2553)	4.1 (801)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$30
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 2553 reviews)	4.1 (based on 801 reviews)
Rating Distribution	Excellent 329 Very Good 260 Good 66 Poor 25 Terible 19	Excellent 782 Very Good 64 Good 12 Poor 8 Terible 31
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews)	Zoho CRM 4.1 (8849 reviews) Freshsales 4.6 (1395 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	No Customers information available.	Subsync AirTreks Infinityn

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	4 Videos	3 Videos

Alternatives

Alternatives	uContact 4.9 Dialpad Contact Center 4.5 Callision	Novanet Cloud Contact Center CloudTalk 4.4 HoduCC 3.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Aircall offers Free Trial, but NICE inContact CXone does not.

NICE inContact CXone is designed for Large Enterprises, Medium Business and Small Business.

Aircall is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Aircall begins at $30/User/Month, while pricing details for NICE inContact CXone are unavailable.

Some top alternatives to NICE inContact CXone includes uContact, Dialpad Contact Center, Callision, CxEngage, ice Contact Center, RingCentral Contact Center, CXone Personal Connection, i2x and CXInfinity.

Some top alternatives to Aircall includes Novanet Cloud Contact Center, CloudTalk, HoduCC, Call Center Studio, Dialpad Contact Center, 3CX, Vonage Contact Center and RingCentral Contact Center.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare NICE inContact CXone vs Aircall

NICE inContact CXone

Aircall

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure