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Compare Mojo Helpdesk vs Issuetrak vs Zoho Desk vs Zendesk Support

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Issuetrak - Help Desk Software
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Overview

Description

The Mojo HelpDesk software is designed for customers who need advanced, integrated help desk software with all the features of Mojo but with many more capabilities. Features include ... Read More

Issuetrak is a web-based help desk application that enables organizations to track, manage, and report all customer requests coming into one central location. Manage requests from inception ... Read More

Entry Level Pricing
  • Starts from $12.60 , Billed Yearly
  • Starts from $69
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.1/10

8.8/10

User Ratings

4.1

(18)

4.4

(72)
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Software Demo

Demo

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Features

Total Features

15 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $12.60 , Billed Yearly
          • $69
          Pricing Pans
          • Team

            • Full ticket tracking

            • Email integration

            • Self service knowledge base

            Show more +

          • Business

            • Includes features of Team plan, plus

            • Restricted agents

            • Escalation rules

            Show more +

          • Enterprise

            • Includes features of Business plan, plus

            • Advanced reporting

            • Dedicated account manager

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagemojo-helpdesk pricingissuetrak pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          153

          Very Good

          1

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          31

          Very Good

          32

          Good

          5

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Harvard University

          Harvard University

          Tesco

          Tesco

          Miramax

          Miramax

          Pfizer

          Pfizer

          Dollar Tree

          Dollar Tree

          Vigor Industrial

          Vigor Industrial

          Media and Screenshots

          Screenshots
          Support email

          2 Screenshots

          Overview

          6 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Mojo Helpdesk offers Free Trial, but Issuetrak does not.

          Mojo Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

          Issuetrak is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Mojo Helpdesk Starts at $12.60/Month when Billed Yearly whereas for Issuetrak Starts at $69/User/Month.

          Some top alternatives to Mojo Helpdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, Issuetrak, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, EngageBay Helpdesk System, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Some top alternatives to Issuetrak includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, Sitehelpdesk, HESK, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].