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Compare MightyCall vs CloudTalk vs Nextiva

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Overview

Description

MightyCall is a cloud-based call center solution tailored for small and mid-sized businesses, offering flexibility and scalability. With an intuitive setup process, businesses can easily ... Read More

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

Entry Level Pricing
  • Starts from $15 , yearly
  • Starts from $25 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

Not Available

9.6/10

User Ratings

4.4

(75)
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Software Demo

Demo

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Features

Total Features

0 Features

10 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $15 , yearly
        • $25 , Billed Yearly
        Pricing Plans
        • Core

          $20

          /user/month

          • Unlimited calling & texts

          • 3 business phone numbers

          • Call routing

          Show more +

        • Pro

          $30

          /user/month

          • All Core features

          • Supervisor workspace

          • Live call monitoring

          Show more +

        • Power

          $40

          /user/month

          • All Pro features, plus

          • Preview dialer

          • Progressive dialer

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        • Browse all pricing plans
        • Starter

          • Unlimited inbound & intracompany calls

          • Click to call

          • Automated call distribution

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        • Essential

          • All Starter features, plus

          • Advanced analytics with unlimited history

          • Real-time client dashboard

          Show more +

        • Expert

          • All Essential features, plus

          • Salesforce integration

          • Power Dialer, Smart Dialer

          Show more +

        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        150

        Very Good

        39

        Good

        4

        Poor

        5

        Terible

        2

        Excellent

        842

        Very Good

        342

        Good

        46

        Poor

        22

        Terible

        45

        Expert's Review generated by AI

        MightyCall has garnered positive reviews over the past year, with users praising its ease of use, cost-effectiveness, and reliable support. The service offers clear phone calls, SMS, and MMS ...Read more

        Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

        Pros and Cons
        • Efficient and reliable business calling software with features like call recording and call forwarding.

        • User-friendly platform with a virtual phone number, call routing, and management features.

        • Responsive customer service and quick support for resolving issues.

        • Offers flexibility for managing calls, including separate extensions and call flows tailored to business needs.

        • Enhanced business productivity through call monitoring, note-taking, and customization options.

        • Occasional glitches or technical issues, such as silent calls or call failure, impacting user experience.

        • Some users find the platform's interface navigation or call flow setup challenging and less intuitive.

        • Limited customization options for reports and monitoring features, affecting real-time call tracking capabilities.

        • Easy to use interface with seamless integration for productivity tools like CRM systems.

        • Fast and responsive customer support appreciated by users for efficient issue resolution.

        • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

        • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

        • User-friendly design and intuitive features make it dummy-proof and suitable for non-technical users.

        • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

        • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

        • Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Frisco School

        Frisco School

        Golf Genius

        Golf Genius

        Pippin

        Pippin

        No Customers information available.

        Media and Screenshots

        Screenshots
        screenshot

        5 Screenshots

        Agent Information

        3 Screenshots

        Videos
        video-0

        6 Videos

        video-0

        2 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both MightyCall and CloudTalk offer a Free Trial.

        MightyCall is designed for Large Enterprises, Medium Business and Small Business.

        CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for MightyCall Starts at $15/user/month when yearly whereas for CloudTalk Starts at $25/User/Month when Billed Yearly.

        Some top alternatives to MightyCall includes CloudTalk, RingByName, Dialpad Talk, VoIPstudio, RingCentral Office, Vodia PBX, Grasshopper, Voxloud and Ringover.

        Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].