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Compare Microsoft Dynamics 365 for Sales vs Call Center Studio vs Nextiva

Overview

Description

Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Starts from $65
  • Not Available
Free Trial Availability
Spotsaas Score

9.0/10

8.9/10

User Ratings

4.7

(83)
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Software Demo

Demo

View demo

View demo

Features

Total Features

9 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $65
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagemicrosoft-dynamics-365-for-sales pricingcall-center-studio pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          249

          Very Good

          200

          Good

          72

          Poor

          24

          Terible

          13

          Excellent

          80

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Microsoft Dynamics 365 Sales is a comprehensive and robust CRM solution designed to streamline sales processes and enhance collaboration within teams. Its notable strengths lie in its seamless ...Read more

          Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

          Pros and Cons
          • Easy to use and intuitive, requiring little training for basic sales functions.

          • Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration.

          • Offers robust tools for lead management, sales pipeline tracking, and customer insights.

          • Allows high customizability to adapt workflows, dashboards, and reports to specific business needs.

          • Facilitates better organization and tracking of customer relationships and sales data in one place.

          • The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.

          • Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.

          • Can be slow or laggy at times, which frustrates users during crucial sales tasks.

          • Fast and effective technical support, providing instant solutions.

          • Simple and user-friendly interface, easy to navigate for all users.

          • Reliable dialer with excellent call quality, suitable for high call volumes.

          • Cost-effective solution with comprehensive features compared to competitors.

          • Fantastic support system with seamless onboarding process.

          • Lack of variety in the Marketplace for additional apps and connectors.

          • Some users find it overly simplistic, lacking in advanced customization options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Adobe

          Adobe

          Accenture

          Accenture

          RBC Financial Group

          RBC Financial Group

          Vodafone

          Vodafone

          Fedex

          Fedex

          Volvo

          Volvo

          Media and Screenshots

          Screenshots

          4 Screenshots

          Admin

          6 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Alternatives

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Microsoft Dynamics 365 for Sales and Call Center Studio offer a Free Trial.

          Microsoft Dynamics 365 for Sales is designed for Large Enterprises, Medium Business and Small Business.

          Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Microsoft Dynamics 365 for Sales begins at $65/User/Month, while pricing details for Call Center Studio are unavailable.

          Some top alternatives to Microsoft Dynamics 365 for Sales includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, SalesCRM, SimpleCRM, Simply CRM, Client Book CRM, webCRM, Snapforce CRM, DigitalCRM.com, CRM.io by 500apps and CRMSuite.

          Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].