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Compare ManageEngine SupportCenter Plus vs LiveAgent vs Zoho Desk vs Zendesk Support

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Overview

Description

SupportCenter is a highly flexible ITIL based helpdesk solution that provides an excellent basis for the management of the IT Service Desk, whether in SMB or Enterprise organizations. ... Read More

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

7.7/10

9.8/10

User Ratings

4.2

(10)
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Software Demo

Demo

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Features

Total Features

8 Features

25 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $15
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          liveagent pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          Media and Screenshots

          Screenshots

          No screenshots available.

          Inside of Tickets

          14 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          5 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          LiveAgent offers Free Trial, but ManageEngine SupportCenter Plus does not.

          ManageEngine SupportCenter Plus is designed for Large Enterprises, Medium Business and Small Business.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of LiveAgent begins at $15/User/Month, while pricing details for ManageEngine SupportCenter Plus are unavailable.

          Some top alternatives to ManageEngine SupportCenter Plus includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, LabiDesk, Support.cc by 500apps, BoldDesk, ServiceNow Customer Service Management and Web+Center.

          Some top alternatives to LiveAgent includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].