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Compare LiveAgent vs Helpwise vs ZoomInfo Chat

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Helpwise - Live Chat Software
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Overview

Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote ... Read More

Entry Level Pricing
  • Starts from $15
  • Starts from $83.25 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

8.7/10

User Ratings
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Software Demo

Demo

View demo

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Features

Total Features

25 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15
          • $83.25 , Billed Yearly
          Pricing Plans
          • Not Available
          • Free Forever

            • 1 Shared Mailbox

            • 5 Team Members

            • 1 Integration

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          • Standard

            • 2 Shared Mailboxes (Add More: $49 per mailbox per month)

            • Unlimited Team Members

            • Standard Integrations

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          • Premium

            • Unlimited shared mailbox

            • Unlimited team members

            • All integrations

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Excellent

          128

          Very Good

          34

          Good

          8

          Poor

          0

          Terible

          0

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          No Customers information available.

          Media and Screenshots

          Screenshots
          Inside of Tickets

          14 Screenshots

          Manage your account

          1 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveAgent and Helpwise offer a Free Trial.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Helpwise is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for LiveAgent Starts at $15/User/Month whereas for Helpwise Starts at $83.25/Month when Billed Yearly.

          Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Some top alternatives to Helpwise includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, DeskMoz, LiveHelpNow, HelpOnClick, Zoho SalesIQ, Smartchat, ChatFlow247 and Freshchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].