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Compare LiveAgent vs HelpdeskEddy vs Zendesk Support vs Zoho Desk

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Overview

Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

HelpdeskEddy is modern helpdesk software that will grow with business and help keep track of customer requests and improve customer service. It's packed with features to better manage ... Read More

Entry Level Pricing
  • Starts from $15
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

8.3/10

User Ratings

4.5

(3)
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Software Demo

Demo

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Features

Total Features

25 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Excellent

          1

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          No Customers information available.

          Media and Screenshots

          Screenshots
          Inside of Tickets

          14 Screenshots

          No screenshots available.

          Videos
          video-0

          5 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveAgent and HelpdeskEddy offer a Free Trial.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          HelpdeskEddy is designed for and undefined.

          The starting price of LiveAgent begins at $15/User/Month, while pricing details for HelpdeskEddy are unavailable.

          Some top alternatives to LiveAgent includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Some top alternatives to HelpdeskEddy includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, EngageBay Helpdesk System, EvantoDesk, ReadyDesk, AzureDesk, Help Desk Premier and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].