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Compare LabiDesk vs HelpDesk vs Zendesk Support vs Tidio Helpdesk

LabiDesk - Help Desk Software
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HelpDesk - Help Desk Software
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Overview

Description

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Starts from $79 , Billed Yearly
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.3/10

9.4/10

User Ratings

4.3

(50)
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Software Demo

Demo

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Features

Total Features

14 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $79 , Billed Yearly
          • $29 , Billed Yearly
          Pricing Plans
          • Starter

            • 5 Agents

            • 1 Projects (Domains)

            • 25000 Tracked Users

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          • Growth

            • 20 Agents

            • 1 Projects (Domains)

            • 500000 Tracked Users

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          • Enterprise

            • Unlimited Agents

            • 1 Projects (Domains)

            • Unlimited Tracked Users

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          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

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          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          STS Gaming Group

          STS Gaming Group

          Media and Screenshots

          Screenshots
          LabiDesk screenshot

          3 Screenshots

          Ticket Detail

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LabiDesk and HelpDesk offer a Free Trial.

          LabiDesk is designed for Large Enterprises, Medium Business and Small Business.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for LabiDesk Starts at $79/Month when Billed Yearly whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

          Some top alternatives to LabiDesk includes Zendesk Support, Tidio Helpdesk, Freshservice, Freshdesk, Zoho Desk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, UseDesk, Sitehelpdesk, BoldDesk and Little SaaS Communication.

          Some top alternatives to HelpDesk includes Zendesk Support, Tidio Helpdesk, Freshservice, Freshdesk, Zoho Desk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].