Kustomer offers Free Trial, but Shelf does not.
Kustomer is designed for Large Enterprises, Medium Business and Small Business.
Shelf is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Kustomer begins at $29/User/Month, while pricing details for Shelf are unavailable.
Some top alternatives to Kustomer includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Sell, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, CRMdesk, Gorgias, Trakdesk, AzureDesk and BoldDesk.
Some top alternatives to Shelf includes ComAround Knowledge, SmartSupport, KMS Lighthouse, Talisma KnowledgeBase, Verizon Knowledge Assist, IntelligenceBank KM, KnowledgeOwl, HuForce and ContactEngine.