Yes, both Kustomer and Nicereply offer a Free Trial.
Kustomer is designed for Large Enterprises, Medium Business and Small Business.
Nicereply is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Kustomer Starts at $29/User/Month whereas for Nicereply Starts at $39/Month when Billed Yearly.
Some top alternatives to Kustomer includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Zendesk Sell, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, CRMdesk, Gorgias, Trakdesk, AzureDesk and BoldDesk.
Some top alternatives to Nicereply includes SurveyMonkey, QuestionPro, SightMill, SurveySparrow, Couchsurvey, SurveyRock, Cognito Forms, Liveform, SatisMeter, SmileBack and Simplesat.