spotsaas-logo
Get Listed

Compare Klaviyo vs Zendesk Support vs Zoho Desk vs Tidio Helpdesk

Overview

Description

Klaviyo is a powerful marketing automation platform that allows you to attract new customers, drive sales, and build your list. The simple, intuitive interface makes it easy to create ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing
  • Starts from $45
  • Starts from $19 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.5/10

9.2/10

User Ratings
Get Quote

Software Demo

Demo

Features

Total Features

10 Features

29 Features

Unique Features
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $45
          • $19 , yearly
          Pricing Plans
          • Not Available
          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          630

          Very Good

          58

          Good

          5

          Poor

          0

          Terible

          11

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Expert's Review generated by AI

          Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with ...Read more

          Zendesk Support is a robust cloud-based help desk solution designed to streamline customer service operations with its intuitive and user-friendly interface. I find its natural language ...Read more

          Pros and Cons
          • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

          • Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.

          • Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.

          • Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.

          • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

          • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

          • It provides complete visibility into customer requests, ensuring efficient issue resolution and better customer support.

          • By automating processes and streamlining customer request management, it helps organizations save time and boost overall productivity.

          • The system leverages natural language processing, eliminating the learning curve and making customer service operations more seamless.

          • Zendesk Support offers an intuitive and easy-to-use interface, allowing users to navigate the platform efficiently without requiring extensive training.

          • While the platform is designed for ease of use, larger organizations with complex support needs may require additional customization or third-party integrations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Uber

          Uber

          Siemens

          Siemens

          Shopify

          Shopify

          Media and Screenshots

          Screenshots
          Integration

          3 Screenshots

          Zendesk

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zendesk Support offers Free Trial, but Klaviyo does not.

          Klaviyo is designed for Large Enterprises, Medium Business and Small Business.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Klaviyo Starts at $45/Month whereas for Zendesk Support Starts at $19/user/month when yearly.

          Some top alternatives to Klaviyo includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, Ontraport, Hubspot Marketing Hub, SAS Marketing Automation, MailChimp, Adobe Marketo Engage, Zoho Marketing Automation, Contactspot, Omni.us and Flodesk.

          Some top alternatives to Zendesk Support includes Zoho Desk, Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].