Compare Jira vs osTicket vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jira (1180) Get Quote Get Quote	osTicket (42) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More	osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps ... Read More
Entry Level Pricing	Starts from $6.25 , Billed Yearly	Starts from $9
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.8/10	9.6/10
User Ratings	4.4 (17380)	4.3 (56)
	Get Quote	Get Quote

Software Demo

Demo	Jira has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	41 Features	16 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$6.25 , Billed Yearly	$9
Pricing Plans	Free (Cloud) Get Started User limit (per site) - 10 users Site limit - One Scrum and Kanban boards Show more + Standard (Cloud) Get Started Per user (average) $75 a month User tier: 1 - 10 User limit (per site) - 20,000 users Show more + Premium (Cloud) Get Started Per user (average) $1,450 a year User tier: 1 - 10 User limit (per site) - 35,000 Users Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 17380 reviews)	4.3 (based on 56 reviews)
Rating Distribution	Excellent 1067 Very Good 97 Good 11 Poor 1 Terible 4	Excellent 31 Very Good 8 Good 2 Poor 0 Terible 1
Expert's Review generated by AI	Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more	No Expert ai Review available for the product
Pros and Cons	Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards. Intuitive and easy-to-use interface with great flexibility for customization. Excellent tracking system with accurate notifications for project changes and assignments. Smooth integration with other services and platforms. Effective task management tool for both individuals and corporate teams. Newcomers may find the richness of features and customizations complex without proper guidance. Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Miro 4.7 (7384 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)	Jira 4.4 (17380 reviews) Wix 3.2 (13774 reviews) GitHub 4.6 (7709 reviews)

Customers

Customers	Cisco ebay Square	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	11 Screenshots
Videos	No videos available.	1 Videos

Alternatives

Alternatives	Trello 4.3 Confluence 4.1 Asana 4.3	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Jira and osTicket offer a Free Trial.

Jira is designed for Large Enterprises, Medium Business and Small Business.

osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Pricing for Jira Starts at $6.25/User/Month when Billed Yearly whereas for osTicket Starts at $9/User/Month.

Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

Some top alternatives to osTicket includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Jira vs osTicket vs Zendesk Support vs Zoho Desk

Jira

osTicket

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure