Compare Jira Service Desk vs FireHydrant

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jira Service Desk (269) Get Quote Get Quote	FireHydrant (47) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More	Introducing FireHydrant, the ultimate incident management platform that efficiently extinguishes flames by streamlining the incident response process. With the ability to automate tasks ... Read More
Entry Level Pricing	Starts from $10	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	Not Available	8.0/10
User Ratings	4.1 (1068)	4.8 (5)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	4 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$10	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 1068 reviews)	4.8 (based on 5 reviews)
Rating Distribution	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1	Excellent 32 Very Good 12 Good 3 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	FireHydrant stands out as a comprehensive incident management tool with a range of impressive features according to recent reviews. Users particularly appreciate its automation capabilities, ...Read more
Pros and Cons		Automation tools are superb, providing useful metrics and easy setup. Essential for structured incident management processes, with runbooks for quick execution and accountability. User-friendly interface and easy navigation, supporting both command and GUI usage. Integrates well with Slack for quick actions and maintaining incident-related information. Overwhelming richness of features and customizations for newcomers without adequate market understanding. Limited marketplace selection for additional apps and connectors, impacting the availability of advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)	Jira 4.4 (17380 reviews) Zoom 3.7 (69243 reviews) Google Meet 4.4 (5334 reviews)

Customers

Customers	Domino's Airbnb Square	Bluecore Flashpoint Circle CI

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	1 Videos	2 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 PagerDuty 4.5 YetiCloud

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Jira Service Desk and FireHydrant offer a Free Trial.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

FireHydrant is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Jira Service Desk begins at $10One-Time Payment, while pricing details for FireHydrant are unavailable.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Some top alternatives to FireHydrant includes Freshservice, PagerDuty, YetiCloud, Amixr, Blameless, AlertOps, Spike.sh, Mission Manager, Incident.io, StatusCast Incident Management and Fire Hydrant Manager.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Jira Service Desk vs FireHydrant

Jira Service Desk

FireHydrant

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure