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Compare InvGate Service Desk vs HaloITSM

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HaloITSM - Service Desk Software
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Overview

Description

Invgate Service Desk is a powerful, yet easy to use Service Desk Software that provides an end-to-end solution for supporting customers and processes. With its flexible Service Desk module, ... Read More

HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams ... Read More

Free Trial Availability
  • Free Trial available
User Ratings

4.6

(13)

4.6

(83)
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Software Demo

Demo

View demo

View demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      25

      Very Good

      18

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      16

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      HaloITSM has gained significant praise over the past 12 months, with users highlighting its sleek design, speed, and continuous evolution as standout features. The customer service and ...Read more

      Pros and Cons
      • Modern interface that is easy to use and navigate.

      • Excellent technical support and responsiveness to user feedback.

      • Customizable features that cater to various business needs.

      • Quick and seamless migration to cloud-based version.

      • Some settings can be challenging to find due to high level of customization.

      • Limited documentation for certain features, requiring frequent engagement with support.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers
      Toyota

      Toyota

      Mc Donalds

      Mc Donalds

      PWC

      PWC

      NHS

      NHS

      Siemens

      Siemens

      AkzoNobel

      AkzoNobel

      Media and Screenshots

      Screenshots
      Incident screenshot

      6 Screenshots

      Self Service Portal screenshot

      5 Screenshots

      Videos
      video-0

      3 Videos

      video-0

      3 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both InvGate Service Desk and HaloITSM offer a Free Trial.

      InvGate Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      HaloITSM is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both InvGate Service Desk and HaloITSM are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to InvGate Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, SysAid, TOPdesk, BoldDesk, TechExcel ServiceWise and Scopedesk.

      Some top alternatives to HaloITSM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Freshdesk, HelpDesk, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk and ServiceNow Customer Service Management.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].