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Compare InvGate Service Desk vs BoldDesk vs Zendesk Support vs Zoho Desk

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BoldDesk - Help Desk Software
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Overview

Description

Invgate Service Desk is a powerful, yet easy to use Service Desk Software that provides an end-to-end solution for supporting customers and processes. With its flexible Service Desk module, ... Read More

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $8 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

8.7/10

User Ratings

4.6

(13)
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Software Demo

Demo

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Features

Total Features

0 Features

15 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $8 , Billed Yearly
        Pricing Plans
        • Not Available
        • Standard (Agent Based)

          • Email ticketing

          • Knowledge base

          • Ticket auto assignment

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        • Growth (Agent Based)

          • Includes features of Starter plan, plus

          • Ticket event and time trigger rules

          • CSAT surveys

          Show more +

        • Enterprise (Agent Based)

          • Includes features of Growth plan, plus

          • Multi-brand help desk

          • Multi-brand knowledge base

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        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        25

        Very Good

        18

        Good

        0

        Poor

        0

        Terible

        0

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Toyota

        Toyota

        Mc Donalds

        Mc Donalds

        PWC

        PWC

        IBM

        IBM

        Intel

        Intel

        Siemens

        Siemens

        Media and Screenshots

        Screenshots
        Incident screenshot

        6 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both InvGate Service Desk and BoldDesk offer a Free Trial.

        InvGate Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of BoldDesk begins at $8/User/Month when Billed Yearly, while pricing details for InvGate Service Desk are unavailable.

        Some top alternatives to InvGate Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, SysAid, TOPdesk, BoldDesk, TechExcel ServiceWise and Scopedesk.

        Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].