Compare Intercom vs CircleLoop vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Get Quote Get Quote	CircleLoop (171) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	CircleLoop is a call center software that provides a complete solution for managing customer interaction. It is designed specifically to support enterprises through cloud, providing an ... Read More
Entry Level Pricing	Starts from $59	Starts from $6.45
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.8/10	9.1/10
User Ratings	4.3 (2278)	4.3 (96)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	38 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$59	$6.45
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 2278 reviews)	4.3 (based on 96 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 125 Very Good 8 Good 6 Poor 12 Terible 20
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	CircleLoop is a communication software that has garnered mixed feedback over the past 12 months. While some users have encountered challenges with the software, such as bugs and call quality ...Read more
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Segmentation of data and targeting audiences with chatbots for personalized communication. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities. Long wait times for customer service representatives could be a drawback for some users.	Efficient and helpful customer support team that is responsive to user needs and requests. Quick and seamless setup process with personalized configurations, especially for new users. User-friendly interface that simplifies navigation and usage for both mobile and desktop applications. Good value for the service provided, making it suitable for small businesses looking to save costs. Positive feedback on the quality of calls and technical support provided. Recent decline in service quality leading to frequent bugs, issues, and unreliable performance, affecting user experience negatively. Complications and delays in the process of canceling accounts or transferring numbers, causing frustration and hindrance in user mobility. Inconsistent call forwarding and call dropping issues impacting the reliability of the service, especially for businesses.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	FreeAgent 4.4 (203 reviews) Accelo 4.3 (590 reviews) Zoho CRM 4.1 (8849 reviews)

Media and Screenshots

Screenshots	4 Screenshots	6 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Nextiva 4.4 Dialer360 3.8 CloudTalk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

CircleLoop offers Free Trial, but Intercom does not.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

CircleLoop is designed for Freelancers, Medium Business and Small Business.

Pricing for Intercom Starts at $59/Month whereas for CircleLoop Starts at $6.45/User/Month.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to CircleLoop includes Nextiva, Dialer360, CloudTalk, HoduCC, Call Center Studio, TelebuHub, Truly, 3CX, My Hotline and CloudCall.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs CircleLoop vs Nextiva

Intercom

CircleLoop

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure