Compare Intercom vs AskNicely

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Get Quote Get Quote	AskNicely (787) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	Build your culture on continuous customer feedback
Entry Level Pricing	Starts from $59	Not Available
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.8/10	Not Available
User Ratings	4.3 (2278)	4.7 (995)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	38 Features	7 Features
Unique Features
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Pricing

Pricing Option
Starting From	$59	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac	Browser Based (Cloud) Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Mac
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 2278 reviews)	4.7 (based on 995 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 682 Very Good 96 Good 7 Poor 1 Terible 1
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	AskNicely, a customer feedback and NPS software, has garnered high praise from users for its intuitive interface and seamless functionalities. Users appreciate the ease of use and the ability to ...Read more
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Segmentation of data and targeting audiences with chatbots for personalized communication. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities. Long wait times for customer service representatives could be a drawback for some users.	Simplifies feedback collection and management, providing real-time insights for quick actions. Easy integration with various platforms like CRM, JobAdder, Salesforce, and Slack, enhancing usability and functionality. Excellent customer service and support, offering guidance, onboarding assistance, and responsiveness. Efficient automation features for surveys, follow-ups, and email notifications, saving time and improving response rates. Customizable dashboards and themes for tailored data analysis and visualization. Limited customization options for individual survey parameters and restrictions on resending surveys, hindering full flexibility. Some users may find the initial setup complex, especially when integrating with current CRMs or other systems.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews) Kustomer 4.2 (381 reviews)

Customers

Customers	No Customers information available.	Cockburn ARC Ace sports iClinic

Media and Screenshots

Screenshots	4 Screenshots	4 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	No Alternative products available.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Intercom nor AskNicely offers a free trial.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

AskNicely is designed for Large Enterprises, Small Business and Medium Business.

The starting price of Intercom begins at $59/Month, while pricing details for AskNicely are unavailable.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to AskNicely includes and undefined.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs AskNicely

Intercom

AskNicely

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure