Compare Intercom vs Appcues

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Get Quote Get Quote	Appcues (206) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	Appcues has developed a Digital Adoption platform software to helps user to build a successful product. Appcues manages the co-creation and retention strategies at every step of product. ... Read More
Entry Level Pricing	Starts from $59	Starts from $249 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.8/10	Not Available
User Ratings	4.3 (2278)	4.5 (175)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	38 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	$59	$249 , Billed Yearly
Pricing Pans	Not Available	Essentials Get Started Up to 3 seats Audience segments : Upto 5 Dynamic personalization Show more + Growth Get Started User licenses : 10 Audience segments : Unlimited Includes features of Essential plan, plus Show more + Enterprise Get Started User licenses : Unlimited Includes features of Growth plan, plus Event triggering Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Individuals Freelancers	Medium Business Large Enterprises Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Mac Installed - Windows Mobile - Android Mobile - iOS Browser Based (Cloud)	Browser Based (Cloud) Installed - Mac Installed - Windows Mobile - Android Mobile - iOS Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 2278 reviews)	4.5 (based on 175 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 192 Very Good 9 Good 2 Poor 0 Terible 3
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	No Expert ai Review available for the product
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Segmentation of data and targeting audiences with chatbots for personalized communication. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities. Long wait times for customer service representatives could be a drawback for some users.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews) Google Analytics 4.6 (8928 reviews)

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	9 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	UserIQ 4.3 Whatfix 4.6 WalkMe 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Appcues offers Free Trial, but Intercom does not.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

Appcues is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Intercom Starts at $59/Month whereas for Appcues Starts at $249/Month when Billed Yearly.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to Appcues includes UserIQ, Whatfix, WalkMe, Chameleon, Userpilot, AppLearnAdopt, InsideBoard, Pendo, VisualSP and Experience Layer.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs Appcues

Intercom

Appcues

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure