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Compare Intercom vs Aircall

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Aircall - Contact Center Operations Software
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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool ... Read More

Entry Level Pricing
  • Starts from $59
  • Starts from $30
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

38 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $59
        • $30
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1900

        Very Good

        470

        Good

        70

        Poor

        25

        Terible

        31

        Excellent

        782

        Very Good

        64

        Good

        12

        Poor

        8

        Terible

        31

        Expert's Review generated by AI

        Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Intuitive and user-friendly interface that makes it easy to navigate and use.

        • Efficient automation capabilities, saving time and effort for users.

        • Rich insights and analytics features for better customer support.

        • AI-enabled chat and knowledge base that enhances customer interactions.

        • Some users may find the richness of features and customization options overwhelming without proper guidance.

        • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        Subsync

        Subsync

        AirTreks

        AirTreks

        Infinityn

        Infinityn

        Media and Screenshots

        Screenshots
        Ourbound

        4 Screenshots

        Activity Feed

        3 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Aircall offers Free Trial, but Intercom does not.

        Intercom is designed for Large Enterprises, Medium Business and Small Business.

        Aircall is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Pricing for Intercom Starts at $59/Month whereas for Aircall Starts at $30/User/Month.

        Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

        Some top alternatives to Aircall includes Novanet Cloud Contact Center, CloudTalk, HoduCC, Call Center Studio, Dialpad Contact Center, 3CX, Vonage Contact Center and RingCentral Contact Center.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].