Siemens
Yes, both Helprace and Zendesk Support offer a Free Trial.
Helprace is designed for Large Enterprises, Medium Business and Small Business.
Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Helprace Starts at $9/User/Month when Billed Yearly whereas for Zendesk Support Starts at $19/user/month when yearly.
Some top alternatives to Helprace includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, HelpdeskEddy, Sitehelpdesk, Trakdesk, LabiDesk, Help Desk Premier and BoldDesk.
Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.