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Compare HelpNinja vs HelpDesk vs Zendesk Support vs Zoho Desk

HelpNinja - Help Desk Software
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HelpDesk - Help Desk Software
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Overview

Description

HelpNinja is the software solution for agencies looking for an online help desk or a ticketing system. As a web-based application, user can track and monitor every user's work requests on ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Starts from $29 , Billed Yearly
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.5/10

9.4/10

User Ratings

4.3

(50)
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Software Demo

Demo

HelpNinja has not given any software demo yet

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Features

Total Features

14 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29 , Billed Yearly
          • $29 , Billed Yearly
          Pricing Plans
          • Samurai

            • Agents: 3

            • Mailbox: 3

            • Docs site: 1

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          • Ronin

            • Agents: 5

            • Includes features of Samurai plan

            • Mailboxes: 3

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          • Yamabushi

            • Agents: 10

            • Includes features of Ronin plan, plus

            • Mailbox: 5

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          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

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          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Astra WordPress Theme

          Astra WordPress Theme

          Phacient

          Phacient

          Creative Collaborations

          Creative Collaborations

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          STS Gaming Group

          STS Gaming Group

          Media and Screenshots

          Screenshots
          Group

          4 Screenshots

          Ticket Detail

          3 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both HelpNinja and HelpDesk offer a Free Trial.

          HelpNinja is designed for Large Enterprises, Medium Business and Small Business.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for HelpNinja Starts at $29/Month when Billed Yearly whereas for HelpDesk Starts at $29/User/Month when Billed Yearly.

          Some top alternatives to HelpNinja includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, ReadyDesk, HelpdeskEddy, AzureDesk, HESK, DeskXpand and BoldDesk.

          Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].