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Compare HelpDesk vs Jitbit Helpdesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HelpDesk (25) Visit website Visit Website	Jitbit Helpdesk (82) Visit website Visit Website

Overview

Description	HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More	Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using ... Read More
Entry Level Pricing	Starts from $29 , Billed Yearly	Starts from $24.92 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.4/10	9.5/10
User Ratings	4.3 (50)	4.4 (106)
	Visit website	Visit website

Features

Total Features	15 Features	16 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$29 , Billed Yearly	$24.92 , Billed Yearly
Pricing Pans	Team $34 Get Started Multiple mailboxes Reply address assigned to Team Multiple email templates Show more + Enterprise Get Started Includes features of Team plan, plus Security Audit log Security assistance Audit log Show more +	Freelancer $29 Get Started 1 agent Unlimited storage All the core features Show more + Startup $69 Get Started 4 agents Unlimited storage All the core features Show more + Company $129 Get Started 7 agents Unlimited storage All the core features Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 50 reviews)	4.4 (based on 106 reviews)
Rating Distribution	Excellent 23 Very Good 2 Good 0 Poor 0 Terible 0	Excellent 43 Very Good 33 Good 5 Poor 1 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)	Jira 4.4 (17380 reviews) Harvest 4.5 (909 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	Bungalow.Net Rategenius STS Gaming Group	Adobe HP GE

Media and Screenshots

Screenshots	3 Screenshots	4 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].