Compare Help Scout vs Shopify

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Help Scout (325) Get Quote Get Quote	Shopify (966) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with ... Read More	Shopify provides everything needed to sell online, at a retail location or in person. From product creation tools to checkout, payments, shipping & analytics - the software combines ... Read More
Entry Level Pricing	Starts from $20 , Billed Yearly	Not Available
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.7/10	9.6/10
User Ratings	4.4 (741)	4.4
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	15 Features	21 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$20 , Billed Yearly	Not Available
Pricing Plans	Standard Get Started 2 Mailboxes (Additional Mailboxes are $10 each per month) 1 Docs site (Additional Docs sites are $20 each per month) Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly) Show more + Plus Get Started Includes features of Standard plan, plus 5 Mailboxes (Additional Mailboxes are $10 each per month) 2 Docs sites (Additional Docs sites are $20 each per month) Show more + Pro Get Started Includes features of Plus plan, plus 25 Mailboxes (Additional Mailboxes are $10 each per month) 10 Docs sites (Additional Docs sites are $20 each per month) Show more +	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Freelancers Medium Business Small Business	Individuals Large Enterprises Freelancers Medium Business Small Business
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 741 reviews)	No reviews available for the product
Rating Distribution	Excellent 237 Very Good 67 Good 11 Poor 5 Terible 5	No reviews available for the product
Expert's Review generated by AI	No Expert ai Review available for the product	Shopify has garnered praise for its user-friendly interface, quick setup, and vast array of features that cater to both beginners and experienced e-commerce entrepreneurs. Users appreciate the ...Read more
Pros and Cons	No pros or cons available for the product	Easy to use, quick setup, and user-friendly interface, suitable for novice entrepreneurs. Provides a wide range of tools and integrations for managing inventory, products, and payments within the platform. Extensive functionality with versatile themes available. Offers reliable customer support and assistance 24/7. Transaction fees and costs associated with premium themes and apps can increase expenses. Limited customization options in free themes.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews) Clockify 4.3 (111 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) ActiveCampaign 4.5 (12031 reviews)

Customers

Customers	YETI Trello Mixmax	No Customers information available.

Media and Screenshots

Screenshots	7 Screenshots	4 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	PrestaShop 4 CS-Cart 4.6 WooCommerce 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Help Scout and Shopify offer a Free Trial.

Help Scout is designed for Large Enterprises, Medium Business and Small Business.

Shopify is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Help Scout begins at $20/User/Month when Billed Yearly, while pricing details for Shopify are unavailable.

Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.

Some top alternatives to Shopify includes PrestaShop, CS-Cart, WooCommerce, Shopify Plus, BigCommerce, AmeriCommerce, 1ShoppingCart, Zoho Commerce, Magento Open Source, Web.com, iSeller and Dukaan.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Help Scout vs Shopify

Help Scout

Shopify

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure