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Compare Halo Service Desk vs Wolken ServiceDesk

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Overview

Description

Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of ... Read More

Wolken ServiceDesk is a service desk solution. Were on a mission to create a customer experience that utilizes beautiful, modern software built for the cloud. With the ability to manage ... Read More

Entry Level Pricing
  • Starts from $40
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
User Ratings

4.6

(52)

3.6

(5)
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Software Demo

Demo

Pricing

Pricing Option
      Starting From
      • $40
      • Not Available
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      Get Quote

      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      20

      Very Good

      5

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      13

      Very Good

      1

      Good

      1

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      Wolken Service Desk has garnered a stream of positive reviews over the past 12 months, with users highlighting its ease of use, flexibility, and comprehensive features. Customers appreciate the ...Read more

      Pros and Cons
      • Easy installation & configurations with ready-to-go workflows, reducing setup time.

      • User-friendly interface for tracking complaints and resolving customer issues efficiently.

      • Saas-based product available on an Opex model, eliminating the need for owning and maintaining products/services.

      • Loaded with features like omnichannel support, knowledge base, and reports for enhanced customer satisfaction.

      • Some users mentioned a desire for better customer service and support levels.

      • Richness of features and configurability could be overwhelming for newcomers without proper guidance.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      Sony Music

      Sony Music

      Suzuki

      Suzuki

      University Of  Cambridge

      University Of Cambridge

      No Customers information available.

      Media and Screenshots

      Screenshots
      HaloSD Report

      2 Screenshots

      knowledge Base

      6 Screenshots

      Videos
      video-0

      4 Videos

      video-0

      3 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Halo Service Desk offers Free Trial, but Wolken ServiceDesk does not.

      Halo Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      Wolken ServiceDesk is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Halo Service Desk begins at $40/User/Month, while pricing details for Wolken ServiceDesk are unavailable.

      Some top alternatives to Halo Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, HelpDesk, TOPdesk, ReadyDesk, UseDesk, Milldesk, Sitehelpdesk and BoldDesk.

      Some top alternatives to Wolken ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, HelpDesk, TOPdesk, Salesforce Service Cloud, CRMdesk, UseDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].