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Compare Gladly vs Medallia Agent Connect

Gladly - Help Desk Software
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Overview

Description

Gladly is a help desk and customer support platform that enables modern service organizations to offer exceptional customer service. It gives them the tools to automate and improve incident ... Read More

Introducing Medallia Agent Connect - Empowering Remote and In-House Contact Center Teams Navigate the ever-evolving world of customer service effortlessly with Medallia Agent Connect, a ... Read More

Entry Level Pricing
  • Starts from $150
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.1/10

Not Available

User Ratings

4.8

(39)
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Software Demo

Demo

Medallia Agent Connect has not given any software demo yet

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Features

Total Features

38 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $150
        • Not Available
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Mac
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        712

        Very Good

        138

        Good

        0

        Poor

        0

        Terible

        0

        No reviews available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers
        Porsche

        Porsche

        Crate and Barrel

        Crate and Barrel

        Ralph Lauren

        Ralph Lauren

        Walmart

        Walmart

        Bombas

        Bombas

        Williams Sonoma

        Williams Sonoma

        Media and Screenshots

        Screenshots
        Chat screenshot

        1 Screenshots

        3 Screenshots

        Videos
        video-0

        3 Videos

        No videos available.

        Alternatives

        Alternatives

        No Alternative products available.

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Gladly nor Medallia Agent Connect offers a free trial.

        Gladly is designed for Large Enterprises, Medium Business and Small Business.

        Medallia Agent Connect is designed for Large Enterprises, Small Business and Medium Business.

        The starting price of Gladly begins at $150/User/Month, while pricing details for Medallia Agent Connect are unavailable.

        Some top alternatives to Gladly includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Kustomer, Freshservice, Freshdesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Salesforce Service Cloud, Gorgias, HelpdeskEddy, Trakdesk, AzureDesk and BoldDesk.

        Some top alternatives to Medallia Agent Connect includes and undefined.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].