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Compare Giosg vs LiveChat vs ZoomInfo Chat

Giosg - Live Chat Software
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LiveChat - Live Chat Software
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Overview

Description

Giosg is a dynamic live chat platform that helps businesses enhance their lead conversion rates and drive growth. By offering personalized interactions, it allows enterprises to focus on ... Read More

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.2/10

9.8/10

User Ratings

4.5

(29)
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Software Demo

Demo

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Features

Total Features

10 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $16 , Billed Yearly
          Pricing Pans
          • Not Available
          • Starter

            • 60-day chat history

            • Basic widget customization

            • Ticketing system

            Show more +

          • Team

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Business

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Browse all pricing plans
          Pricing Pagegiosg pricinglivechat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          9

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          525

          Very Good

          192

          Good

          46

          Poor

          8

          Terible

          20

          Expert's Review generated by AI

          Giosg has garnered praise for its user-friendly interface, making it one of the easiest live chat systems to deploy and customize, as highlighted by users. Customers hail the exceptional customer ...Read more

          LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

          Pros and Cons
          • Easy to deploy and use, with simple modification and creation of bots.

          • Exceptional customer support providing efficient assistance.

          • Building integrations is easy and fast, with customization options.

          • Innovative and friendly company and solution.

          • Great features for online chat and interactions, with good support for integrations.

          • Complexity for newcomers without proper support when utilizing the richness of features and customizations.

          • Limited selection in the Marketplace for additional apps and connectors, which restricts advanced functionalities.

          • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

          • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

          • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

          • Automation and asynchronous communication, user-friendly for small business owners.

          • Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction.

          • Limited number of active accounts, hindering flexibility during certain periods of high volume.

          • Learning curve can be tricky, requiring time and effort to overcome.

          • Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Santander

          Santander

          DNA

          DNA

          Staples

          Staples

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          All customers

          7 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Giosg and LiveChat offer a Free Trial.

          Giosg is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          LiveChat is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of LiveChat begins at $16/User/Month when Billed Yearly, while pricing details for Giosg are unavailable.

          Some top alternatives to Giosg includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Bleeper, Zoho SalesIQ, Smartchat, ChatFlow247 and Let's Connect.

          Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].