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Compare Genesys PureConnect vs Call Center Studio vs Nextiva

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Overview

Description

Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

8.9/10

User Ratings

4.7

(83)
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Software Demo

Demo

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Features

Total Features

0 Features

10 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        call-center-studio pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        4.2

        (based on 777 reviews)

        Rating Distribution

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        80

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

        Pros and Cons
        • Fast and effective technical support, providing instant solutions.

        • Simple and user-friendly interface, easy to navigate for all users.

        • Reliable dialer with excellent call quality, suitable for high call volumes.

        • Cost-effective solution with comprehensive features compared to competitors.

        • Fantastic support system with seamless onboarding process.

        • Lack of variety in the Marketplace for additional apps and connectors.

        • Some users find it overly simplistic, lacking in advanced customization options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        ems CRM

        ems CRM

        Vodafone

        Vodafone

        Fedex

        Fedex

        Volvo

        Volvo

        Media and Screenshots

        Screenshots

        No screenshots available.

        Admin

        6 Screenshots

        Videos
        video-0

        7 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Genesys PureConnect and Call Center Studio offer a Free Trial.

        Genesys PureConnect is designed for Large Enterprises, Medium Business and Small Business.

        Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Genesys PureConnect and Call Center Studio are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Genesys PureConnect includes uContact, Call Center Studio, Genesys PureEngage, NICE inContact CXone, VCC Live, 3CX, CxEngage, RingCentral Contact Center, Focus Contact Center and ipSCAPE.

        Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].