Compare Freshservice vs Salesforce vs Thryv vs Salesforce Sales Cloud

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshservice (946) Get Quote Get Quote	Salesforce (553) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More	Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More
Entry Level Pricing	Starts from $19 , Billed Yearly	Starts from $25
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	Not Available	9.8/10
User Ratings	4.4 (1491)	4.3 (31400)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	10 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$19 , Billed Yearly	$25
Pricing Plans	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 1491 reviews)	4.3 (based on 31400 reviews)
Rating Distribution	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5	Excellent 370 Very Good 142 Good 30 Poor 4 Terible 7
Expert's Review generated by AI	No Expert ai Review available for the product	Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more
Pros and Cons		Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs. Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts. Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking. Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs. Automation features save time, reduce manual errors, and boost overall sales team productivity. Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets. Steep learning curve for new users, especially for those without technical expertise or prior CRM experience. Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)	Quickbooks 4.4 (27182 reviews) Jira 4.4 (17380 reviews) ActiveCampaign 4.5 (12031 reviews)

Customers

Customers	vroom Cordant Addison Lee	BBVA Brunello Cucinelli Unilever

Media and Screenshots

Screenshots	7 Screenshots	3 Screenshots
Videos	4 Videos	5 Videos

Alternatives

Alternatives	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshservice and Salesforce offer a Free Trial.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Freshservice Starts at $19/User/Month when Billed Yearly whereas for Salesforce Starts at $25/User/Month.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Some top alternatives to Salesforce includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshservice vs Salesforce vs Thryv vs Salesforce Sales Cloud

Freshservice

Salesforce

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure