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Compare Freshsales vs Truly vs Nextiva

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Truly - Call Center Software
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Overview

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More

Entry Level Pricing
  • Starts from $9 , yearly
  • Starts from $55 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.3/10

8.9/10

User Ratings
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Software Demo

Demo

Truly has not given any software demo yet

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Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , yearly
          • $55 , Billed Yearly
          Pricing Plans
          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

            Show more +

          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

            Show more +

          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

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          • Growth

            • Up to 10 Users

            • CRM Integrations

            • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

            Show more +

          • Enterprise

            • International Numbers & Calling

            • Call Transcription

            • Premium Deskphone & Conference Room Integration

            Show more +

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          447

          Very Good

          73

          Good

          6

          Poor

          2

          Terible

          5

          Excellent

          114

          Very Good

          26

          Good

          6

          Poor

          4

          Terible

          0

          Expert's Review generated by AI

          Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

          Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more

          Pros and Cons
          • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

          • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

          • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

          • Highly customizable features and automation options that streamline workflows.

          • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

          • Limited features in certain areas, such as web form automation and graphical reports.

          • Reliable metadata flow to CRM, enhancing efficiency.

          • Desktop and mobile app availability for on-the-go usage.

          • Easy dialing feature and user-friendly interface for seamless calls.

          • Strong integration with Salesforce for efficient workflow and tracking.

          • Intimidating richness of features for new users without adequate support.

          • Limited customization options and marketplace for advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          Uber

          Uber

          wework

          wework

          Wix

          Wix

          Media and Screenshots

          Screenshots
          Email Metrics screenshot

          35 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshsales and Truly offer a Free Trial.

          Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Truly is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Freshsales Starts at $9/user/month when yearly whereas for Truly Starts at $55/User/Month when Billed Yearly.

          Some top alternatives to Freshsales includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

          Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].