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Compare Freshdesk vs Instabug

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Visit website Visit Website	Instabug (324) Visit website Visit Website

Overview

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	Instabug is a bug reporting and user feedback tool that allows to collect user feedback from testers and users of app. It records the users' screens and syncs them directly with server, ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.5/10	9.6/10
User Ratings	4 (5374)	4.2 (304)
	Visit website	Visit website

Features

Total Features	16 Features	9 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	Not Available
Pricing Pans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth $18 Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro $59 Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4 (based on 5374 reviews)	4.2 (based on 304 reviews)
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	Excellent 199 Very Good 104 Good 12 Poor 5 Terible 4
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)	Jira 4.4 (17380 reviews) Basecamp 4.1 (18719 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	Pearson Bridgestone Feefo	No Customers information available.

Media and Screenshots

Screenshots	6 Screenshots	No screenshots available.
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	The Bug Squasher Sentry 4.2 Bugsnag 4.4

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].