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Compare Freshdesk vs Flock

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Flock - Collaboration Software
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Overview

Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More

Flock is the app to help you stay organized, in collaboration with your team. Whether you’re on the go or working away from the office, Flock allows you and your coworkers to connect. It ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Not Available
Free Trial Availability
Spotsaas Score

9.5/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

16 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • Not Available
          Pricing Plans
          • Free

            • Integrated ticketing across email and social

            • Ticket Dispatch

            • Knowledge Base

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          • Growth

            • Includes features of Free plan, plus

            • Automations

            • Collision Detection

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          • Pro

            • Includes features of Growth plan, plus

            • Multiple products

            • Includes up to 5000 Collaborators

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          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          549

          Very Good

          99

          Good

          11

          Poor

          7

          Terible

          56

          Excellent

          132

          Very Good

          50

          Good

          4

          Poor

          4

          Terible

          3

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Flock has proven to be a reliable and efficient communication tool with a plethora of features that enhance team collaboration and productivity. Users have praised its user-friendly interface, ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Facilitates quick and simple conversation initiation while saving time.

          • Integrates all apps into one platform, enhancing team productivity.

          • Offers seamless sending of direct messages and efficient file management.

          • Provides built-in task management features.

          • Offers robust search function and comprehensive conversation history.

          • Limited customization options in terms of interface and features.

          • Dependency on a stable internet connection for real-time communication.

          • May not integrate with all specific tools or applications.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Pearson

          Pearson

          Bridgestone

          Bridgestone

          Feefo

          Feefo

          Namecheap

          Namecheap

          1mg

          1mg

          Outward Bound

          Outward Bound

          Media and Screenshots

          Screenshots
          Freshdesk

          6 Screenshots

          Channel Messaging screenshot

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshdesk and Flock offer a Free Trial.

          Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Flock is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for Flock are unavailable.

          Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

          Some top alternatives to Flock includes CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp, Workplace, Zimbra Collaboration, mi.team, Fleekdrive, Chatter, Collabtools and Ideagen Huddle.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].