Compare Freshdesk vs Clockify

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk (722) Get Quote Get Quote	Clockify (126) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for ... Read More	Clockify is the only time tracking system/software that offers a complete solution for your time management and project management needs. This all-in-one solution includes employee login ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $3.99 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.5/10	9.8/10
User Ratings	4 (5374)	4.3 (111)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	16 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$15 , Billed Yearly	$3.99 , Billed Yearly
Pricing Plans	Free Get Started Integrated ticketing across email and social Ticket Dispatch Knowledge Base Show more + Growth Get Started Includes features of Free plan, plus Automations Collision Detection Show more + Pro Get Started Includes features of Growth plan, plus Multiple products Includes up to 5000 Collaborators Show more + Browse all pricing plans	Free Get Started Unlimited tracking Unlimited users Unlimited projects Show more + Basic Get Started Includes features of Free plan, plus Add time for others Hide time and pages Show more + Standard Get Started Includes features of Basic plan, plus Time off Invoicing Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4 (based on 5374 reviews)	4.3 (based on 111 reviews)
Rating Distribution	Excellent 549 Very Good 99 Good 11 Poor 7 Terible 56	Excellent 100 Very Good 18 Good 6 Poor 2 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	Clockify has proven itself to be a standout tool in the world of time-tracking software. Users consistently praise its simplicity, affordability, and reliability, making it particularly appealing ...Read more
Pros and Cons	No pros or cons available for the product	User-friendly interface with simple and intuitive navigation, making it easy for both individuals and teams to use without extensive training. Offers detailed reporting and real-time insights on work hours, costs, and billing, aiding productivity and project management. Highly customisable, allowing users to categorise and organise tasks and projects according to specific needs, including roles and workflows. Comprehensive free version available, with advanced features accessible without incurring extra costs, making it ideal for freelancers and small businesses. Integrates seamlessly with other tools, such as Google Calendar and Chrome extensions, enhancing workflow efficiency. VPN incompatibility issues require users to turn off their VPN, raising concerns about privacy and inconvenience for remote workers. Limited advanced features and functionalities in the free version for large-scale or complex requirements. Occasional glitches with browser cookies, though quickly resolved with support assistance.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Harvest 4.5 (909 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho CRM 4.1 (8849 reviews)	Quickbooks 4.4 (27182 reviews) Jira 4.4 (17380 reviews) Toggl Track 4.6 (1663 reviews)

Customers

Customers	Pearson Bridgestone Feefo	Uber Cisco Amazon

Media and Screenshots

Screenshots	6 Screenshots	11 Screenshots
Videos	3 Videos	5 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	TimeTracker App 3.6 Toggl Track 4.6 Harvest 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshdesk and Clockify offer a Free Trial.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Clockify is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for Clockify Starts at $3.99/User/Month when Billed Yearly.

Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Some top alternatives to Clockify includes TimeTracker App, Toggl Track, Harvest, My Hours, Hubstaff, Timesheets.com, TrackingTime, Tick, TimeTrack and TeamTime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk vs Clockify

Freshdesk

Clockify

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure