Yes, both Freshdesk and BrightReps offer a Free Trial.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
BrightReps is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Freshdesk Starts at $15/User/Month when Billed Yearly whereas for BrightReps Starts at $29/User/Month.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.
Some top alternatives to BrightReps includes Process Street, Projectworks, Board, IBM Blueworks Live, ProcessPlan, Bautomate, Bizagi, Withprocess.com, Tibco BPM Enterprise and BPMapp by 500apps.