Compare Exotel vs Twilio Flex vs CometChat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Exotel (76) Get Quote Get Quote	Twilio Flex (111) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ExoTrack is an innovative solution for call centers and contact centers, which aims to improve the way contact center managers highlight the performance of their agents, by delivering ... Read More	Twilio Flex is a cloud communication platform for building communications applications for web, desktop and mobile devices. It's quick to implement with no hardware or software to install. ... Read More
Entry Level Pricing	Starts from $1,000	Starts from $1
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.0/10	Not Available
User Ratings	4.4 (16)	2.5 (447)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$1,000	$1
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Mobile - Android Browser Based (Cloud) Installed - Mac Installed - Windows	Mobile - iOS Mobile - Android Browser Based (Cloud) Installed - Mac Installed - Windows
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 16 reviews)	2.5 (based on 447 reviews)
Rating Distribution	Excellent 49 Very Good 21 Good 5 Poor 0 Terible 1	Excellent 23 Very Good 12 Good 3 Poor 4 Terible 69
Expert's Review generated by AI	Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease ...Read more	No Expert ai Review available for the product
Pros and Cons	User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users. Efficient call management with auto-saving and easy access to call data and recordings. Reliable customer support and prompt responses to queries and issues. Easy integration with CRM solutions, enhancing productivity and tracking capabilities. Seamless API integration for customization and advanced functionalities. Limited app selection in the Marketplace, restricting access to advanced features and connectors. Inadequate post-sale service experience, as reported by some users. Complexity in feature richness and customizations, which may be overwhelming for new users without adequate support.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Vtiger 4.3 (705 reviews) Zendesk Talk 4.3 (39 reviews) Freshdesk 4 (5374 reviews)	No Integration information available.

Customers

Customers	OLA BYJU'S Quikr	No Customers information available.

Media and Screenshots

Screenshots	1 Screenshots	4 Screenshots
Videos	4 Videos	3 Videos

Alternatives

Alternatives	Nextiva 4.4 Knowlarity 3.7 CloudTalk 4.4	CometChat 4.5 CloudTalk 4.4 Five9 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Exotel and Twilio Flex offer a Free Trial.

Exotel is designed for Large Enterprises, Medium Business and Small Business.

Twilio Flex is designed for Large Enterprises and Medium Business.

Pricing for Exotel Starts at $1,000 whereas for Twilio Flex Starts at $1/User.

Some top alternatives to Exotel includes Nextiva, Knowlarity, CloudTalk, Servetel, Call Center Studio, TelebuHub, CallFire, VCC Live, Ozonetel CloudAgent, VoiceIQ and Twilio Flex.

Some top alternatives to Twilio Flex includes CometChat, CloudTalk, Five9, 3CX, Genesys PureConnect, MSG91, Infobip, Cloudonix, CommPeak, CloudContactAI and Messenger Communication Platform.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Exotel vs Twilio Flex vs CometChat

Exotel

Twilio Flex

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure