Yes, both Enchant and Desk360 offer a Free Trial.
Enchant is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Desk360 is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Enchant Starts at $15/User/Month whereas for Desk360 Starts at $19/Month when Billed Yearly.
Some top alternatives to Enchant includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, Support Hub, HelpDesk, SysAid, Jitbit Helpdesk, CRMdesk, LabiDesk, HESK, Desk360, Little SaaS Communication and Helpwise.
Some top alternatives to Desk360 includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, EngageBay Helpdesk System, Helprace, HelpdeskEddy, LabiDesk and BoldDesk.