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Compare CloudTalk vs Grasshopper

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Overview

Description

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all ... Read More

the Grasshopper device provides ultra-low cost calling and advanced functionality. It features a small clamshell design with custom lights that let user know when they have received a ... Read More

Entry Level Pricing
  • Starts from $25 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.6/10

Not Available

User Ratings
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Software Demo

Demo

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Grasshopper has not given any software demo yet

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $25 , Billed Yearly
        • Not Available
        Pricing Plans
        • Starter

          • Unlimited inbound & intracompany calls

          • Click to call

          • Automated call distribution

          Show more +

        • Essential

          • All Starter features, plus

          • Advanced analytics with unlimited history

          • Real-time client dashboard

          Show more +

        • Expert

          • All Essential features, plus

          • Salesforce integration

          • Power Dialer, Smart Dialer

          Show more +

        • Browse all pricing plans
        • Not Available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        842

        Very Good

        342

        Good

        46

        Poor

        22

        Terible

        45

        Excellent

        59

        Very Good

        7

        Good

        0

        Poor

        0

        Terible

        12

        Expert's Review generated by AI

        Cloudtalk's customer support stands out, offering a seamless transition and efficient number porting process. The platform provides a comprehensive set of features essential for a cloud-based ...Read more

        Grasshopper is a versatile solution that excels in providing users with the convenience of having a separate work number without the need for an extra phone. Its cost-effectiveness and ease of ...Read more

        Pros and Cons
        • Easy to use interface with seamless integration for productivity tools like CRM systems.

        • Fast and responsive customer support appreciated by users for efficient issue resolution.

        • Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.

        • Reliable call quality even for international calls, reducing concerns about signal quality and cost.

        • Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

        • Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.

        • Grasshopper allows users to have separate work and personal phone numbers, aiding in organization and professionalism.

        • Cost-effective and easy to use, suitable for small businesses.

        • Reliable call forwarding and voicemail transcription features.

        • Integrates well with other tools like Slack and Hubspot for seamless call management.

        • Issues with call drops in certain service areas.

        • Limited texting capabilities and lack of contacts in the desktop app.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        Forbes

        Forbes

        Fox Business

        Fox Business

        Wall Street Journal

        Wall Street Journal

        Media and Screenshots

        Screenshots
        Agent Information

        3 Screenshots

        Call forwarding

        1 Screenshots

        Videos
        video-0

        2 Videos

        No videos available.

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        CloudTalk offers Free Trial, but Grasshopper does not.

        CloudTalk is designed for Large Enterprises, Medium Business and Small Business.

        Grasshopper is designed for and Small Business.

        The starting price of CloudTalk begins at $25/User/Month when Billed Yearly, while pricing details for Grasshopper are unavailable.

        Some top alternatives to CloudTalk includes Nextiva, CallTools, HoduCC, Call Center Studio, Truly, Aircall, JustCall, Dialpad Contact Center, RingCentral Contact Center, VoxDesk and Squaretalk.

        Some top alternatives to Grasshopper includes CloudTalk, Dialpad Talk, VoIPstudio, Vonage Business, Vodia PBX, DYL Business Phone Service, Voxloud, MightyCall, Continent Telecom IP PBX, OpenPhone and MyOperator.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].