spotsaas-logo
Get Listed

Compare ClickDesk vs Agile CRM vs Thryv vs Salesforce Sales Cloud

ClickDesk - Live Chat Software
Get Quote
Get Quote
Get Quote

Overview

Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

Agile CRM is a market leading CRM system for managing and growing your business . It includes modules for sales force automation, customer service automation, marketing automation, accounts ... Read More

Entry Level Pricing
  • Starts from $12.99 , Billed Yearly
  • Starts from $9.99 , Billed Yearly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.1/10

8.9/10

User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

9 Features

10 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $12.99 , Billed Yearly
          • $9.99 , Billed Yearly
          Pricing Plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          37

          Very Good

          39

          Good

          4

          Poor

          1

          Terible

          3

          Excellent

          989

          Very Good

          115

          Good

          27

          Poor

          13

          Terible

          51

          Expert's Review generated by AI

          ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

          This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, ...Read more

          Pros and Cons
          • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

          • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

          • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

          • Integration with popular business applications, enhancing productivity and workflow efficiency.

          • Occasional issues with slow customer support response times, leading to delays in issue resolution.

          • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

          • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

          • Live chat feature is highly effective, providing real-time and efficient problem resolution.

          • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

          • Affordable pricing for a CRM tool with robust support and functionality.

          • Some specific functionality limitations, particularly regarding event reporting and sales team management.

          • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Mirantis

          Mirantis

          Smart Tuition

          Smart Tuition

          Manage Protect

          Manage Protect

          No Customers information available.

          Media and Screenshots

          Screenshots
          Live Chat screenshot

          4 Screenshots

          Dashboard

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither ClickDesk nor Agile CRM offers a free trial.

          ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

          Agile CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for ClickDesk Starts at $12.99/User/Month when Billed Yearly whereas for Agile CRM Starts at $9.99/User/Month when Billed Yearly.

          Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Some top alternatives to Agile CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, HubSpot CRM, CompanyHub CRM, GoCRM, Keap, SalesCRM, Zoho CRM Plus and CRM.io by 500apps.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].