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Compare Chaport vs LiveChat vs ZoomInfo Chat

Chaport - Live Chat Software
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LiveChat - Live Chat Software
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Overview

Description

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can ... Read More

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.9/10

9.8/10

User Ratings

4.8

(14)
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Software Demo

Demo

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Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $16 , Billed Yearly
          Pricing Pans
          • Free

            • 1 operator

            • Unlimited chats & websites

            • 30-day chat history

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          • Premium

            • Includes features of Free plan, plus

            • 1 year chat history

            • Auto-invitations

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          • Business

            • Includes features of Premium plan, plus

            • Unlimited chat history

            • Custom bots (1000 bot chats / month per operator)

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          • Browse all pricing plans
          • Starter

            • 60-day chat history

            • Basic widget customization

            • Ticketing system

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          • Team

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

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          • Business

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Browse all pricing plans
          Pricing Pagechaport pricinglivechat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          16

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          525

          Very Good

          192

          Good

          46

          Poor

          8

          Terible

          20

          Expert's Review generated by AI

          Chaport.com stands out as a fantastic option for businesses aiming to enhance their online chat and customer service experience. The platform excels in its ease of use, making it effortless for ...Read more

          LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

          Pros and Cons
          • Ease of use and intuitive interface, making it simple for both novice and experienced users.

          • Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.

          • Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.

          • Real-time engagement features, customizable chat widgets, and proactive chat invitations for boosting conversion rates.

          • Seamless integration with websites, easy access to chat history, and centralized user information for efficient customer service.

          • Limited customization options may restrict tailoring the platform to specific needs.

          • Occasional technical glitches and limited advanced reporting features.

          • Comparatively higher pricing than some competitors and limited integration options.

          • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

          • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

          • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

          • Automation and asynchronous communication, user-friendly for small business owners.

          • Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction.

          • Limited number of active accounts, hindering flexibility during certain periods of high volume.

          • Learning curve can be tricky, requiring time and effort to overcome.

          • Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Bot Widget

          10 Screenshots

          All customers

          7 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Chaport and LiveChat offer a Free Trial.

          Chaport is designed for Medium Business and Small Business.

          LiveChat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Chaport Starts at $15/User/Month when Billed Yearly whereas for LiveChat Starts at $16/User/Month when Billed Yearly.

          Some top alternatives to Chaport includes ZoomInfo Chat, LiveChat, LiveEngage, MyLiveChat, WebGreeter, TruChat, Smartchat, LinkedChat, ChatFlow247, Freshchat and 13chats.

          Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].