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Compare CallRail vs Aircall

CallRail - Inbound Call Tracking Software
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Aircall - Contact Center Operations Software
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Overview

Description

CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user ... Read More

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool ... Read More

Entry Level Pricing
  • Starts from $45
  • Starts from $30
Free Trial Availability
User Ratings
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Software Demo

Demo

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View demo

Pricing

Pricing Option
      Starting From
      • $45
      • $30
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      718

      Very Good

      87

      Good

      6

      Poor

      5

      Terible

      12

      Excellent

      782

      Very Good

      64

      Good

      12

      Poor

      8

      Terible

      31

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      elmar

      elmar

      Access Professional Systems

      Access Professional Systems

      QShark

      QShark

      Subsync

      Subsync

      AirTreks

      AirTreks

      Infinityn

      Infinityn

      Media and Screenshots

      Screenshots
      Lead Center - Interaction List screenshot

      3 Screenshots

      Activity Feed

      3 Screenshots

      Videos
      video-0

      4 Videos

      video-0

      3 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both CallRail and Aircall offer a Free Trial.

      CallRail is designed for Large Enterprises, Medium Business and Small Business.

      Aircall is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      Pricing for CallRail Starts at $45/Month whereas for Aircall Starts at $30/User/Month.

      Some top alternatives to CallRail includes CallTrackingMetrics, Invoca, Calltracks, calltrak, TeleCapture, Call Tracker, Caller Insight, Call Metrics, Track Leads and CallTracking.

      Some top alternatives to Aircall includes Novanet Cloud Contact Center, CloudTalk, HoduCC, Call Center Studio, Dialpad Contact Center, 3CX, Vonage Contact Center and RingCentral Contact Center.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].