Yes, both Box and Trakdesk offer a Free Trial.
Box is designed for Large Enterprises, Medium Business and Small Business.
Trakdesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Box Starts at $5/User/Month when Billed Yearly whereas for Trakdesk Starts at $9.99/User/Month when Billed Yearly.
Some top alternatives to Box includes CollaborateCloud, Microsoft SharePoint, Dropbox Business, FileCloud, ownCloud, Microsoft OneDrive for Business, Dropbox Professional, Citrix Content Collaboration, Genialcloud Facsys and Box Skills.
Some top alternatives to Trakdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.