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Compare Box vs Trakdesk vs Zoho Desk vs Zendesk Support

Box - Cloud Content Collaboration Software
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Trakdesk - Help Desk Software
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Overview

Description

Box is the next generation of content sharing tools that allow to securely store, manage, share, and access all business files. Box makes it easy for entire organization to: Create: Capture ... Read More

Trakdesky is a ticketing system designed for help desk and support staff from the corporate level to stand alone software vendors. Give customers a great experience when they have trouble ... Read More

Entry Level Pricing
  • Starts from $5 , Billed Yearly
  • Starts from $9.99 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

8.6/10

User Ratings

4.5

(1)
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Software Demo

Demo

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Features

Total Features

0 Features

14 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $5 , Billed Yearly
        • $9.99 , Billed Yearly
        Pricing Pans
        • Individual (Individual Plans)

          • 10 GB of storage

          • 250 MB file upload limit

        • Personal Pro (Individual Plans)

          • Up to 100 GB of storage

          • 5 GB file upload

        • Starter (Business Plans)

          • Up to 100 GB of storage

          • Collaboration with up to 10 users

          • Built-in integrations with Office 365 and G Suite

        • Browse all pricing plans
        • Starter

          • Email to ticket

          • Custom Domain

          • Ticket Time Tracking

          Show more +

        • Professional

          • Includes features of Starter plan, plus

          • Announcements

          • Multiple Business Hours

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        • Business

          • Includes features of Professional plan, plus

          • Game Mechanics

          • Portal Customization

          Show more +

        • Browse all pricing plans
        Pricing Pagebox pricingtrakdesk pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        108

        Very Good

        13

        Good

        1

        Poor

        2

        Terible

        50

        Excellent

        2

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        GE

        GE

        Coca-Cola

        Coca-Cola

        intuit

        intuit

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Box and Trakdesk offer a Free Trial.

        Box is designed for Large Enterprises, Medium Business and Small Business.

        Trakdesk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Box Starts at $5/User/Month when Billed Yearly whereas for Trakdesk Starts at $9.99/User/Month when Billed Yearly.

        Some top alternatives to Box includes CollaborateCloud, Microsoft SharePoint, Dropbox Business, FileCloud, ownCloud, Microsoft OneDrive for Business, Dropbox Professional, Citrix Content Collaboration, Genialcloud Facsys and Box Skills.

        Some top alternatives to Trakdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Helprace, ReadyDesk, Sitehelpdesk, HESK, Help Desk Premier and BoldDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].