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Compare Blameless vs Zenduty vs Freshservice

Blameless - Incident Management Software
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Zenduty - Incident Management Software
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Overview

Description

Blameless is a web-based software for tracking of incidents. It is also suitable for handling incidents involving multiple parties where different groups play distinct roles. It's been ... Read More

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on ... Read More

Entry Level Pricing
  • Starts from $20
  • Starts from $5 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.5/10

8.5/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $20
          • $5 , Billed Yearly
          Pricing Pans
          • Not Available
          • Free

            • SMS/Phone/Email/Slack/Teams/Push Notifications

            • On call scheduling

            • Android/iOS application

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          • Starter

            • Includes features of Free plan, plus

            • Outgoing/two-way integrations with Jira, Slack, Zoom, Freshdesk, Statuspage and others

            • Incident Responders

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          • Growth

            • Includes features of Starter plan, plus

            • Unlimited SMS/Phone call alerts

            • API access

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          • Browse all pricing plans
          Pricing Pageblameless pricingzenduty pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          46

          Very Good

          18

          Good

          0

          Poor

          0

          Terible

          0

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Blameless has garnered a positive reputation among users for its effective incident management solutions. Users appreciate the seamless integration with popular platforms like Jira and Slack, ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Seamless integration with various platforms like Jira, Slack, Zoom, etc., enhancing collaboration and communication.

          • Personalized and exceptional support from the Blameless team, ensuring prompt responses and issue resolutions.

          • Comprehensive automation features that streamline incident management processes, saving time and improving consistency.

          • Intuitive user interface with straightforward configurations, enabling easy setup and use for incidents.

          • Strong integration with Slack facilitating mitigation, communication, and team coordination during incidents.

          • Possible complexity for new users due to the richness of features and customizations without proper initial guidance.

          • Limited availability of additional apps and connectors in the Marketplace, limiting advanced functionality options for users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Zolo

          Zolo

          Qoala

          Qoala

          UrbanPiper

          UrbanPiper

          Media and Screenshots

          Screenshots

          No screenshots available.

          screenshot

          1 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zenduty offers Free Trial, but Blameless does not.

          Blameless is designed for Large Enterprises, Medium Business and Small Business.

          Zenduty is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Blameless Starts at $20/User/Month whereas for Zenduty Starts at $5/User/Month when Billed Yearly.

          Some top alternatives to Blameless includes Freshservice, PagerDuty, xMatters, YetiCloud, Spike.sh, Lightstep Incident Response, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Squirro Service Insights.

          Some top alternatives to Zenduty includes Freshservice, PagerDuty, Opsgenie, VictorOps, AlertOps, Spike.sh, Rootly, Incident.io, StatusCast Incident Management, PagerTree and ResQ.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].