Compare Backlog vs Teamwork Desk vs Zendesk Support vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Backlog (256) Get Quote Get Quote	Teamwork Desk (76) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Backlog is a project management software that helps teams work better together. By combining the power and simplicity of Scrum, Backlog lets you focus on what's important - your work, not ... Read More	The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their ... Read More
Entry Level Pricing	Starts from $29.16 , Billed Yearly	Starts from $8.50 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.0/10	8.9/10
User Ratings	4.3 (164)	4.4 (426)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	37 Features	14 Features
Unique Features
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Pricing

Pricing Option
Starting From	$29.16 , Billed Yearly	$8.50 , Billed Yearly
Pricing Plans	Free Get Started 10 users 1 project 100 MB storage Show more + Starter Get Started 30 users 5 projects 1 GB storage Show more + Standard Get Started Unlimited users 100 projects 30 GB storage Show more + Browse all pricing plans	Starter Get Started Teamwork integration Unlimited inboxes Free Help Docs site Pro Get Started Time tracking Triggers Two-factor authentication Show more + Premium Get Started Customer happiness ratings Custom fields Full reporting Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 164 reviews)	4.4 (based on 426 reviews)
Rating Distribution	Excellent 168 Very Good 82 Good 6 Poor 0 Terible 0	Excellent 49 Very Good 24 Good 2 Poor 1 Terible 0
Expert's Review generated by AI	Backlog has earned a positive reputation as an intuitive and effective project management and collaboration tool, particularly for small to mid-sized teams. Its standout features include ...Read more	No Expert ai Review available for the product
Pros and Cons	User-friendly interface and simplicity, making it easy for teams of all sizes to use and adopt quickly with minimal training. Efficient task management capabilities including assigning, tracking, and prioritizing tasks to ensure better workflow and productivity. Flexible customization options such as custom fields, templates, themes, and seamless API integrations for enhanced project management. Effective tools for bug tracking, issue reporting, and collaboration within teams and with clients, streamlining communication and documentation. Limited advanced functionality such as the inability to set up multi-level parent-child task relationships or track time for subtasks. Reports and analytics are basic, lacking extensive customization or detailed summaries compared to other tools.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Microsoft Teams 4.3 (32097 reviews) Cacoo 4.5 (302 reviews) Slack 4.5 (35011 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)

Customers

Customers	Adobe Omron Softbank robotics	go creative Seegreen Chupi

Media and Screenshots

Screenshots	8 Screenshots	No screenshots available.
Videos	5 Videos	2 Videos

Alternatives

Alternatives	Quickbase 4.2 Smartsheet 4.1 ClickUp 4.4	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Backlog and Teamwork Desk offer a Free Trial.

Backlog is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Teamwork Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Backlog Starts at $29.16/Month when Billed Yearly whereas for Teamwork Desk Starts at $8.50/User/Month when Billed Yearly.

Some top alternatives to Backlog includes Quickbase , Smartsheet, ClickUp, Zoho Projects, Jira, Wrike, TeamGantt, FogBugz, Teamwork, ProjectManager.com, Trackboard, TaskBranch, Quick Base, TestRail, Height and Project Insight.

Some top alternatives to Teamwork Desk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, Helpspot, ReadyDesk, AzureDesk, HESK and Help Desk Premier.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Backlog vs Teamwork Desk vs Zendesk Support vs Zoho Desk

Backlog

Teamwork Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure