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Back - Service Desk Software
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BoldDesk - Help Desk Software
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Overview

Description

Back Service Desk software helps to end that constant barrage of support emails that crashes the day. By integrating with the tools user already use, Back automates tasks and retain ... Read More

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $8 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

8.7/10

User Ratings
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Software Demo

Demo

Back has not given any software demo yet

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Features

Total Features

0 Features

15 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $8 , Billed Yearly
        Pricing Plans
        • Not Available
        • Standard (Agent Based)

          • Email ticketing

          • Knowledge base

          • Ticket auto assignment

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        • Growth (Agent Based)

          • Includes features of Starter plan, plus

          • Ticket event and time trigger rules

          • CSAT surveys

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        • Enterprise (Agent Based)

          • Includes features of Growth plan, plus

          • Multi-brand help desk

          • Multi-brand knowledge base

          Show more +

        • Browse all pricing plans

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        2

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        SoundCloud

        SoundCloud

        Netlify

        Netlify

        Statista

        Statista

        IBM

        IBM

        Intel

        Intel

        Siemens

        Siemens

        Media and Screenshots

        Screenshots
        Back screenshot

        4 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Back and BoldDesk offer a Free Trial.

        Back is designed for Large Enterprises, Medium Business and Small Business.

        BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of BoldDesk begins at $8/User/Month when Billed Yearly, while pricing details for Back are unavailable.

        Some top alternatives to Back includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Halo Service Desk, IBM Control Desk, Teamwork Desk, HelpDesk, Sitehelpdesk, LabiDesk, BoldDesk and Scopedesk.

        Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.