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Compare AzureDesk vs Suptask vs Freshservice vs ManageEngine ServiceDesk Plus

AzureDesk - Help Desk Software
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Suptask - Service Desk Software
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Overview

Description

AzureDesk is a cloud-based help desk software that allows teams to coordinate requests, track tickets, monitor cases, and manage service tickets for automated resolution. From an ... Read More

Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ticketing system without needing to exit the app. ... Read More

Entry Level Pricing
  • Starts from $33 , Billed Yearly
  • Starts from $18 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

8.5/10

Not Available

User Ratings

4.6

(85)

4.8

(24)
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Software Demo

Demo

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Features

Total Features

14 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $33 , Billed Yearly
        • $18 , Billed Yearly
        Pricing Pans
        • Plus

          • Email Addresses: Unlimited

          • Agents: Unlimited

          • Collaboration Features

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        • Free

          • Agents (Responders) - Unlimited

          • Ticket Requesters - Unlimited

          • Ticket Forms - 1

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        • Light

          • Agents (Responders) - Unlimited

          • Ticket Requesters - Unlimited

          • Ticket Forms -3

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        • Professional

          • Agents (Responders) - Unlimited

          • Ticket Requesters - Unlimited

          • Ticket Forms - 10

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        • Browse all pricing plans
        Pricing Pageazuredesk pricingsuptask pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        20

        Very Good

        7

        Good

        1

        Poor

        0

        Terible

        0

        Excellent

        22

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Suptask has garnered praise for its user-friendly interface, making task management and ticket tracking a seamless process. Users have commended the app for its efficiency in handling multiple ...Read more

        Pros and Cons

        No pros or cons available for the product

        • User-friendly interface that simplifies task management and enhances collaboration among teams.

        • Seamless integration with Slack for efficient team collaboration and communication.

        • Provides valuable insights for tracking ongoing cases and prioritizing tasks.

        • Customizable workflows and forms to suit individual team needs.

        • Free plan with unlimited users, making it accessible to all team members.

        • Complexity in features and customizations can be overwhelming for new users without adequate support or guidance.

        • Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Comstrat

        Comstrat

        abm

        abm

        talaw

        talaw

        Mobilitywork

        Mobilitywork

        ONVI

        ONVI

        Nagios

        Nagios

        Media and Screenshots

        Screenshots
        Product screenshot

        1 Screenshots

        Conversational Ticketing

        5 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        AzureDesk offers Free Trial, but Suptask does not.

        AzureDesk is designed for Large Enterprises, Medium Business and Small Business.

        Suptask is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for AzureDesk Starts at $33/User/Month when Billed Yearly whereas for Suptask Starts at $18/Month when Billed Yearly.

        Some top alternatives to AzureDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, HelpdeskEddy, LabiDesk, Help Desk Premier, Revelation helpdesk and BoldDesk.

        Some top alternatives to Suptask includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk, HelpDesk, Desky, AzureDesk, Desk365, BoldDesk, Tikit and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].