Compare Astute Agent vs ManageEngine ServiceDesk Plus vs Freshdesk vs Zoho Desk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Astute Agent (2) Get Quote Get Quote	ManageEngine ServiceDesk Plus (150) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Astute Agent is a help desk software for small and medium businesses and organizations. It provides three modules: Issue Manager, Knowledge Base and Mail Monitor. As an issue tracking ... Read More	ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	8.5/10	Not Available
User Ratings	3.9 (5)	4.2 (351)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	15 Features	6 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.9 (based on 5 reviews)	4.2 (based on 351 reviews)
Rating Distribution	Excellent 0 Very Good 2 Good 0 Poor 0 Terible 0	Excellent 88 Very Good 50 Good 10 Poor 1 Terible 1
Expert's Review generated by AI	No Expert ai Review available for the product	No Expert ai Review available for the product
Pros and Cons
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho Flow 4 (18 reviews)

Customers

Customers	McDonald's BandG Foods Domino's Pizza	ManageEngine ServiceDesk Plus_customers_0 ManageEngine ServiceDesk Plus_customers_1 ManageEngine ServiceDesk Plus_customers_2

Media and Screenshots

Screenshots	No screenshots available.	16 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	SolarWinds Service Desk 4.4 Jira Service Desk 4.1 Symantec ServiceDesk 4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ManageEngine ServiceDesk Plus offers Free Trial, but Astute Agent does not.

Astute Agent is designed for Large Enterprises, Medium Business and Small Business.

ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Astute Agent and ManageEngine ServiceDesk Plus are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Astute Agent includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ProProfs Help Desk, HelpDesk, Jitbit Helpdesk, CRMdesk, ReadyDesk, UseDesk, Trakdesk, LabiDesk, HESK, DeskXpand and BoldDesk.

Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Astute Agent vs ManageEngine ServiceDesk Plus vs Freshdesk vs Zoho Desk

Astute Agent

ManageEngine ServiceDesk Plus

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure