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Compare Asana vs SupportBee vs Zoho Desk vs Zendesk Support

Overview

Description

Asana is built for the way you work. It gives teams a single place to track work across projects and organize the full stream of activities—from brainstorming new ideas, to moving tasks ... Read More

SupportBee is a help desk software as a service (SaaS) designed to quickly and easily create and manage an online help desk, support website, knowledge base, or community forum. It includes ... Read More

Entry Level Pricing
  • Starts from $6.92 , monthly
  • Starts from $13 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.7/10

9.2/10

User Ratings

4.2

(31)

Features

Total Features

18 Features

16 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $6.92 , monthly
          • $13 , Billed Yearly
          Pricing Pans
          • Personal

            Free

            • Collaborate with up to 10 teammates

            • Unlimited tasks

            • Unlimited projects

            Show more +

          • Starter

            $8.5

            /user/month

            • Everything in Personal plus -

            • Collaborate with up to 500 teammates

            • Timeline view

            Show more +

          • Startup

            • Unlimited Email Inboxes/Tickets

            • Customer Management

            • Snippets

            Show more +

          • Enterprise

            • Includes features of Startup plan, plus

            • Teams: 3

            • Knowledge Base Software: 3 Sites

            Show more +

          Pricing Pageasana pricingsupportbee pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2066

          Very Good

          358

          Good

          85

          Poor

          23

          Terible

          30

          Excellent

          1

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Asana has solidified itself as a leading project management tool, celebrated for its user-friendly design, customizable workflows, and collaborative capabilities that cater to both small teams ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Simple and intuitive interface, enabling easy adoption and efficiency for both personal and professional use.

          • Excellent task and project management features such as timelines, recurring tasks, subtasks, and milestones, allowing structured workflows.

          • Great for team collaboration, with features like comments, file attachments, and real-time updates enhancing communication.

          • Highly versatile with customizable workflows, task prioritization options, and board/list views for varying user needs.

          • Steep learning curve for new users due to the richness of features and complex implementation for larger organizations.

          • Advanced features (e.g., custom fields, timeline views, and detailed reporting) are locked behind premium pricing, making it expensive for smaller organizations.

          • Occasional lags and performance issues, especially with larger teams or intensive usage.

          • Lack of robust reporting features for Agile methodologies such as BurnUps and sprints.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Vodafone

          Vodafone

          Deloitte

          Deloitte

          Google

          Google

          SupportBee_customers_0

          SupportBee_customers_0

          SupportBee_customers_1

          SupportBee_customers_1

          SupportBee_customers_2

          SupportBee_customers_2

          Media and Screenshots

          Screenshots
          Company goal

          5 Screenshots

          Comments

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Asana and SupportBee offer a Free Trial.

          Asana is designed for Large Enterprises, Medium Business and Small Business.

          SupportBee is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Asana Starts at $6.92/user/month when monthly whereas for SupportBee Starts at $13/User/Month when Billed Yearly.

          Some top alternatives to Asana includes ClickUp, Smartsheet, Miro, Process Street, Wrike, Notion, HubSpot CRM, Jira, Basecamp, Trello, ProofHub, Zoho Projects, monday.com, Teamwork, ProjectManager.com, Microsoft Project, Quick Base and Height.

          Some top alternatives to SupportBee includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HelpdeskEddy, Max HelpDesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].