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Compare AlertOps vs FireHydrant

AlertOps - Incident Management Software
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Overview

Description

AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ ... Read More

Introducing FireHydrant, the ultimate incident management platform that efficiently extinguishes flames by streamlining the incident response process. With the ability to automate tasks ... Read More

Entry Level Pricing
  • Starts from $5 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.1/10

8.0/10

User Ratings

4.8

(93)

4.8

(5)
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Software Demo

Demo

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Features

Total Features

10 Features

4 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $5 , Billed Yearly
          • Not Available
          Pricing Plans
          • Starter Pack

            • Mobile App (iOS/Android)

            • E-mail and Push Notifications : Unlimited

            • SMS and Voice Notifications (US/Canada) : 125 SMS / 25 Voice

            Show more +

          • Standard

            • Mobile App (iOS/Android)

            • E-mail and Push Notifications : Unlimited

            • SMS and Voice Notifications (US/Canada) : Unlimited

            Show more +

          • Premium

            • Mobile App (iOS/Android)

            • E-mail and Push Notifications : Unlimited

            • SMS and Voice Notifications (US/Canada) : Unlimited

            Show more +

          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          74

          Very Good

          26

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          32

          Very Good

          12

          Good

          3

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          AlertOps has garnered consistent praise from users for its simplicity, efficiency, and excellent customer support. Users highlight its customizable features that track after-hours alerts tailored ...Read more

          FireHydrant stands out as a comprehensive incident management tool with a range of impressive features according to recent reviews. Users particularly appreciate its automation capabilities, ...Read more

          Pros and Cons
          • Efficiently handles on-call responsibilities, reducing operational burdens and allowing users to focus on core tasks.

          • Customizable alerts and integrations tailored to individual needs, with excellent and responsive support.

          • Initial setup and utilization may be challenging for users without adequate guidance due to the system's feature richness.

          • Limited availability of third-party apps and connectors in the marketplace may restrict advanced functionality options.

          • Automation tools are superb, providing useful metrics and easy setup.

          • Essential for structured incident management processes, with runbooks for quick execution and accountability.

          • User-friendly interface and easy navigation, supporting both command and GUI usage.

          • Integrates well with Slack for quick actions and maintaining incident-related information.

          • Useful breakdown of information and integration with major applications.

          • Overwhelming richness of features and customizations for newcomers without adequate market understanding.

          • Limited marketplace selection for additional apps and connectors, impacting the availability of advanced functionalities.

          • Some complaints about UI issues, response time, and complexity in configurations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          NHS

          NHS

          Intel

          Intel

          Deloitte

          Deloitte

          Bluecore

          Bluecore

          Flashpoint

          Flashpoint

          Circle CI

          Circle CI

          Media and Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both AlertOps and FireHydrant offer a Free Trial.

          AlertOps is designed for Large Enterprises, Medium Business and Small Business.

          FireHydrant is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of AlertOps begins at $5/User/Month when Billed Yearly, while pricing details for FireHydrant are unavailable.

          Some top alternatives to AlertOps includes Freshservice, PagerDuty, Opsgenie, VictorOps, YetiCloud, Spike.sh, Zenduty, Incident.io, StatusCast Incident Management, PagerTree and Kintaba.

          Some top alternatives to FireHydrant includes Freshservice, PagerDuty, YetiCloud, Amixr, Blameless, AlertOps, Spike.sh, Mission Manager, Incident.io, StatusCast Incident Management and Fire Hydrant Manager.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].